No! Nyet Nao, Non, Nein, Ner. Throughout history and around the globe, this
one word has the power to bring creativity and innovation to a full stop. Its
also known as:
don't think so.
doesn't have a snowball's chance in hell.
What to Do About It
Use your know-how to move from "NO!" to "Let's go!"
Remember, You does not
equal Your Idea. Before taking this Killer Phrase personally,
find out if the naysayer really doesnt like your idea or is simply having
a bad day.
Don't create a win-lose
situation. Be consultative
rather than combative. Ask questions and explain why you're asking. Allow
adversarial opinions to coexist with yours to create a stronger solution.
Make it easy to say "yes."
Or even "maybe." Begin with simple points of agreement
to the naysayers saying "yes" immediately. Identify reasons for
resistance and offer to handle them personally.
Check your negatives.
Before your presentation, spend time thinking of all the reasons someone else
would say "no" to the idea. Are you ready and willing to counter
Tips For Leaders
"No" is the first thing many of us remember our parents saying. Is
it the first thing employees remember you saying? Do a self-check. How many
times per day do you say "no"? (parents average 432!) Is your "no"
really "no," or just a test to see how committed the individual is
to the idea? Be specific about what it would take to turn your "no"
into "yes," such as the individual investing his own time into the
Go to Killer Phrase #2 "If
it ain't broke..."
Go to Killer Phrase #3 "We've
always done it this way."
Go to Killer Phrase #4 "I'll
get back to you."
Go to Killer Phrase #5 "It'll
Go to Killer Phrase #6 "No!""
Go to Killer Phrase #7 "Great
idea, but not for us."
Go to Killer Phrase #8 "Do
you realize the paper work it will create."
Go to Killer Phrase #9 "It
isn't your responsibility."
Go to Killer Phrase #10 "We
tried that before."